Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Triple Nine Capital LLC, a California limited liability company ("AnkushAI", "we", "us"). They govern your use of the AnkushAI website, web app, installable app, any iOS or Android app, browser extensions, the public agent API, the MCP server, emails, notifications and every related feature, present or future (together, the "Service").

Please read Section 19 (Arbitration and class-action waiver). It requires most disputes to be resolved by individual binding arbitration and waives jury trials and class actions, unless you opt out within 30 days.

1. Accepting these Terms

By creating an account, checking the agreement box, or using the Service, you accept these Terms, our Privacy Policy, Financial Disclaimer, Acceptable Use Policy, AI Disclosure, Refund Policy and, if you use the API or MCP server, the API & MCP Terms. These documents are incorporated into these Terms. If you do not agree, do not use the Service.

If you use the Service for a company or other organization, you confirm that you are authorized to bind it, and "you" includes that organization.

2. Eligibility

3. Not investment advice

The Service provides general, impersonal research tools, educational content and software. Triple Nine Capital LLC is not a broker-dealer, investment adviser, commodity trading advisor, or financial planner, and nothing in the Service is a recommendation or solicitation to buy, sell or hold any security, option, or other instrument. You alone decide whether to trade and you are solely responsible for those decisions and their results. The full terms are in the Financial Disclaimer, which forms part of these Terms.

4. Your account

5. The Service and how it changes

The Service includes, among other things: an analysis and confluence engine; AI-generated theses ("Alpha"); Top Setups; Day Trade ideas that may reference real listed option contracts; Predict; Earnings tools; Charts with AI reads; Chart Vision (analysis of screenshots you upload); News Sentiment; Sectors; a trading Journal with an AI coach; Portfolio tracking; a Risk Calculator; Learn (lessons, quizzes and placement); a historical "time machine" trainer; backtests; an end-of-day debrief; and a public agent API and MCP server.

We are continually developing the Service. Features we may add, change or withdraw include options-flow analytics, price and signal alerts, web and mobile push notifications, a voice assistant, native iOS and Android apps, referral programs, community and sharing features, brokerage account connections, and, where lawful and properly licensed, order routing. These Terms apply to every feature, including features released after the effective date. Some features may also have their own additional terms, shown when you enable them; if they conflict with these Terms, the additional terms control for that feature.

Features labelled beta, preview, experimental or "coming soon" are provided as-is, may be unreliable, and may be changed or removed at any time.

We may modify, suspend or discontinue any part of the Service. If we discontinue a paid feature that is the main reason for your subscription, we will offer a prorated refund or credit for the unused prepaid period.

6. Plans, subscriptions and auto-renewal

We offer a free plan and may offer paid plans (for example monthly or annual "Pro" subscriptions), add-ons, usage-based features, and team plans. The features, limits and prices of each plan are shown on the pricing or billing page at the time you buy and may differ by region or platform.

7. Free trials and promotions

We may offer free or discounted trials, promotional codes, or referral rewards. Unless the offer says otherwise: one trial per person; a trial that requires a payment method converts automatically into a paid subscription at the end of the trial unless you cancel before it ends; and we will remind you before conversion where the law requires it. We may change or end offers at any time, and may revoke rewards obtained through abuse, duplicate accounts or self-referrals. Referral rewards have no cash value unless stated.

8. Cancellation and refunds

You can cancel a web subscription at any time from the Billing page (Stripe customer portal) or by contacting support; app-store subscriptions are cancelled in your Apple or Google account settings. If you cancel a paid subscription, it does not renew and you keep access until the end of the term you paid for; we do not give partial refunds. If you cancel during a free trial or a promotional period, your access ends immediately and you lose any promotional offers you have claimed. Refunds are governed by our Refund Policy. Where applicable law grants you a right to a refund or withdrawal, that right is not affected.

9. Market data and third-party content

Market data, news, filings, economic data and other content in the Service come from third parties described on our Data Sources page. Data may be delayed, incomplete or inaccurate, and is provided for informational purposes only, not for trading decisions on its own. You may use it only for your personal, non-commercial use within the Service. You may not redistribute, resell, scrape, or display it outside the Service. Third-party providers may require additional terms, and they are third-party beneficiaries of the restrictions that protect their data.

Links, embeds or integrations with third-party sites and services (for example charting widgets, brokerages or app stores) are governed by those third parties' terms. We are not responsible for them.

10. Brokerage connections and order routing (when offered)

If we offer the ability to connect a brokerage account, you authorize us to access the account information you choose to share (for example positions, balances and transaction history) through the broker's authorized connection (typically OAuth). We never ask for your brokerage password. You can disconnect at any time from Settings or from your broker.

If we offer order entry or routing, orders are placed only on your explicit instruction and are executed by your broker, not by us. You are responsible for every order you submit, for confirming its details, and for your broker's terms, fees and execution. Order features may require additional agreements, disclosures and eligibility checks, and may be unavailable where they would require us to be registered. Connection errors, delays, outages or data mismatches can occur; always confirm positions and orders directly with your broker.

11. AI features

The Service uses machine-learning and large language models, including models from third-party providers, to summarize, explain and interpret data. AI output can be inaccurate, incomplete, outdated or inconsistent, can differ for the same question, and may describe things that are not true. You must independently verify anything before relying on it. Our engine computes prices, levels, targets, stops and confidence values in code; AI text interprets them, and any number that does not match the engine should be disregarded. See the AI Disclosure.

12. Your content

You keep ownership of the content you submit, such as journal entries, trades, notes, watchlists, uploaded screenshots, prompts, messages, voice input, posts and feedback ("User Content").

You grant Triple Nine Capital LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display and adapt your User Content as needed to operate, secure, support and improve the Service for you, including sending it to the sub-processors listed in our Privacy Policy (for example AI providers to generate a response). If you choose to share or publish User Content through community or sharing features, you also grant other users the right to view it within the Service, and us the right to display it there. This license ends when you delete the content or your account, except for content others have already copied or shared, backups kept for a limited time, and content we must keep by law.

We may use User Content in de-identified or aggregated form (so it no longer identifies you) to measure and improve the Service, including calibrating our engine. We do not sell your User Content and do not use your journal or uploads to train third-party foundation models.

You confirm you have the rights to your User Content and that it does not violate law or anyone's rights. Do not upload content containing other people's personal information, account numbers, or confidential or material non-public information.

Community posts (Chatter) follow our Acceptable Use Policy. We filter objectionable content, there is no tolerance for objectionable content or abusive users, and you can report any post or block any author from its ⋯ menu. We review reports within 24 hours and may remove content or suspend accounts. Contact: support@ankushai.org.

If you send us feedback or suggestions, we may use them freely without obligation to you.

13. Our intellectual property

The Service, including its software, engine, models, prompts, designs, text, lessons, graphics, logos and the AnkushAI name, is owned by Triple Nine Capital LLC or its licensors and protected by intellectual-property laws. Subject to these Terms, we give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal use. Open-source components are licensed under their own licenses (see Data Sources & Attribution).

You may share screenshots of your own results for personal, non-commercial purposes with attribution to AnkushAI, provided you do not present them as investment advice or remove disclaimers.

14. Acceptable use

You must follow our Acceptable Use Policy. Among other things, you may not scrape or redistribute data, reverse engineer the Service, abuse rate limits, share accounts, attempt to extract our prompts, keys or models, use the Service to manipulate markets, or use it to provide investment advice to others for compensation.

15. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, create risk or legal exposure for us or others, fail to pay, or if we are required to by law or a data provider. Where reasonable, we will tell you why and give you a chance to fix the issue. If we terminate a paid subscription without cause, we will refund the unused prepaid portion.

After termination, your right to use the Service ends. You can request an export of your data before closing your account (see the Privacy Policy). Sections that by their nature should survive termination (including 3, 9, 10, 12 to 14 and 16 to 24) survive.

16. Disclaimers

THE SERVICE, ALL DATA, CONTENT AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, TIMELINESS, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ANY ANALYSIS, SIGNAL, LEVEL, PREDICTION OR BACKTEST WILL BE PROFITABLE OR CORRECT. ANY UPTIME, LATENCY OR PERFORMANCE FIGURES WE PUBLISH ARE GOALS, NOT GUARANTEES, UNLESS A SEPARATE WRITTEN SERVICE-LEVEL AGREEMENT SAYS OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE MAY NOT APPLY TO YOU.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TRIPLE NINE CAPITAL LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS AND DATA PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY TRADING OR INVESTMENT LOSSES, LOST PROFITS, LOST DATA, OR COSTS OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

These limits apply to every theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as for fraud, gross negligence or willful misconduct where those exclusions are prohibited.

18. Indemnity

You will defend, indemnify and hold harmless Triple Nine Capital LLC and its affiliates, officers, employees and agents from claims, losses, liabilities and expenses (including reasonable attorneys' fees) arising from your User Content, your trading or investment decisions, your use of AI agents or the API with the Service, your breach of these Terms or law, or your violation of anyone's rights.

19. Arbitration and class-action waiver

Informal resolution first

Before filing a claim, you and we agree to try to resolve the dispute informally for 60 days. Send a written notice describing the dispute and the relief you want to support@ankushai.org (or 11360 Ors Court, Cypress, CA 90630, United States).

Binding individual arbitration

If not resolved, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator may award the same individual relief a court could. Arbitration will take place in Orange County, California, or by video or written submissions, or in your home county if you prefer. Payment of filing fees will follow the provider's rules.

Exceptions

Either party may bring an individual claim in small-claims court, and either party may seek an injunction in court to protect intellectual property or stop unauthorized use of the Service.

Class-action and jury waiver

YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. Claims may be brought only individually. If this waiver is found unenforceable for a claim, that claim must proceed in court, not in arbitration.

Mass filings

If 25 or more similar demands are filed by or with the help of the same counsel, they may be administered in batches under the provider's mass-arbitration rules.

30-day opt-out

You may opt out of this arbitration agreement by emailing support@ankushai.org within 30 days of first accepting these Terms, with your name, account email and a clear statement that you opt out. Opting out does not affect the rest of these Terms.

20. Governing law and venue

These Terms are governed by the laws of the State of California and applicable U.S. federal law (including the Federal Arbitration Act), without regard to conflict-of-law rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts in Orange County, California. If you are a consumer in the EU, UK or another country that gives you the right to bring claims in your home courts or under your local consumer-protection law, nothing here removes those rights.

21. Changes to these Terms

We may update these Terms as the Service and the law evolve, including when we launch new features. We will post the updated Terms with a new effective date. For material changes we will give reasonable advance notice (at least 15 days, by email or in the app), except where changes are required by law or for new features, which apply immediately. If you continue to use the Service after changes take effect, you accept them; if you do not agree, stop using the Service and cancel. Changes do not apply retroactively to disputes already notified.

22. Mobile apps and app stores

If you get an app from Apple's App Store or Google Play: these Terms are between you and us, not Apple or Google; Apple and Google have no obligation to provide support or maintenance; to the extent permitted by law, Apple and Google have no warranty obligation and are not responsible for claims relating to the app; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; and you must also comply with the app store's terms.

23. Communications and electronic notices

You agree that we may send required notices, receipts and service messages electronically, by email, in the app or by push notification if you enable it. Marketing emails are optional, and you can unsubscribe at any time. We will only send SMS if you separately opt in, and you can reply STOP to end them.

Marketing emails (product updates, offers and promotions) are opt-in only: the box on the sign-up and sign-in screen is unchecked unless you tick it, and it is never a condition of creating an account or buying anything. We keep a record of your choice (the wording you agreed to, when, and the device and IP address it came from). You can change it anytime in Settings → Email preferences or with the unsubscribe link in any marketing email.

23A. Referral program

If you join through someone's invite link, that account holder may earn a commission on what you pay us. This never changes your price. They see only your first name and last initial, a masked email (for example p***@gmail.com) and your subscription status (for example active, refunded or disputed), so they can check their commissions. Affiliates agree to the Affiliate Program Terms.

24. General

All legal and policies